Last Updated: 23/10/2023

At Equip Your Office, our commitment is to ensure a satisfactory experience for our customers. If you find yourself not entirely pleased with your purchase, we are ready to assist you.

Refund Eligibility: We facilitate refunds under the following circumstances:

• Faulty or Defective Products: If you receive a damaged, faulty, or inaccurately described product, you may qualify for a full refund. Please reach out to us within [number of days] of receiving the product, providing details of the issue.
• Cancellation of Services: If you request the cancellation of a service, we will evaluate your request based on the terms and conditions associated with that service. Depending on the circumstances, we may offer a full or partial refund or no refund.

Refund Process: To initiate a refund, kindly contact our customer support team at [contact information]. Please provide your order or transaction details and the reason for your request.

Upon receiving your request, we will assess your eligibility for a refund. If approved, we will process your refund within [number of days]. Refunds will be issued through the original payment method.

Non-Refundable Items: Certain items or services may not be eligible for a refund, such as digital downloads, gift cards, or products explicitly marked as non-refundable.

Contact Us: If you have any questions or concerns regarding our refund policy or need assistance with a refund request, please contact our customer support team at info@equipyouroffice.com.

Policy Changes: We retain the right to modify or update our refund policy. Any changes will be posted on this page.

Thank you for choosing Equip Your Office. We appreciate your trust and are dedicated to providing a fair and transparent refund process.